Restaurant owner refuses to say sorry for screaming at 2-year-old because it "shut her up"
A diner owner has refused to apologise for yelling a t a 2-year-old baby crying in her restaurant because it got the little girl to “shut-up”.
Darla Neugebauer, owner of Marcy’s Diner in Portland in the United States, said she stood over her actions despite hundreds claiming they will never eat at her restaurant again.
Dismissing those that have criticised her, Ms Neugebauer said she was justified in shouting at the child because the family had refused to leave when told to keep the toddler quiet or take her outside.
“I chose to yell at a kid, it made her shut-up, which made me happy, it made my staff happy, it made the 75 other people dining here happy, and they left, they may never come back, other people may not come in. Their loss really,” she told local news station WCSH-TV.
“Life’s full of choices and you’ve got to live with all of them.”
'I slammed my hands on the counter and I said this needs to stop - meaning her screaming - and I pointed at her and she looked at me and she stopped."
When the family declined to take their daughter outside, the diner owner said she slammed her hands down on the counter and told the girl to be quiet.
After the incident, the child’s mother Tara Carson posted on Marcy’s Diner’s Facebook about her negative experience.
She said anyone with young children should understand that crying is normal after waiting such a long time for food.
Ms Neugebauer however fired back from the establishment’s account saying: “you are lucky I didn’t get really f**king nuts because being physical is not something I cower from.”
She wrote on Facebook that the girl had been crying for more than 40 minutes by the time she slammed her hands on the counter and told the girl to be quiet.
She told WCSH-TV that the parents ordered three full-sized pancakes for the child but ignored her, and she claimed they did not feed her when the food arrived.
Ms Carson said: “I felt helpless as a mom that, you know, I couldn’t do anything to help her, because I can’t explain why there’s crazy people in this world that behave like that.”