'I walked 11 miles during Amazon warehouse shift'
Amazon staff under ‘unbelievable pressure’ to meet regimented targets
EMPLOYEES at online retail store Amazon are being worked ‘to the bone’ to meet unrealistic shift targets, revealed a former worker.
Appearing on BBC1’s Panorama, Adam Littler (23) claimed that he would walk approximately 11 miles per 10.5hr shift in order to satisfy management expectations.
The young graduate said that he had to retrieve a customer order every 33 seconds under ‘unbelievable pressure’ from the American firm’s management.
In an expose-style documentary that airs tonight at 8.30pm, The Truth Behind The Click delves into the conditions staff working for the online giant are subject to.
In his role as a ‘picker’, Mr Little can be seen collecting orders and pushing trolleys at a pace that will correspond with a digital countdown on a handheld scanner.
This tool is used to calculate the most efficient navigation around the 800,000sq ft distribution centre – and to ensure ‘pickers’ hit their time and collection targets.
Mr Littler monitored the distance he travelled over the course of one of his long shifts by wearing a pedometer.
On the programme, he reveals that he earned £6.50 (€7.80) per hour for a day shift and £8.25 for a night shift at the Amazon factory in Wales.
Amazon has previously denied reports of employee exploitation that include GPS tracking and timed toilet breaks.