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Revealed: Mortgages, insurance, travel and pandemic essentials - how some firms are ripping off customers

Charlie Weston


Some firms are not acting fairly, writes Charlie Weston

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Stock photo: AP

Stock photo: AP

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The pandemic has engendered extraordinary acts of kindness and charity, but among these good deeds it has become clear some firms and institutions are failing to act fairly.

Dermott Jewell of the Consumers' Association said ordinary people have been treated badly by some providers who are profiteering from the pandemic.


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