Saturday 24 March 2018

'Scary hedgehog' among 'shocking' calls made to 999

A person made a call to 999 about a hedgehog
A person made a call to 999 about a hedgehog
Someone called 999 to request a drink of water, West Midlands Ambulance Service said

A hedgehog scaring some children and a demand for a glass of water are just two of the ridiculous reasons people have dialled 999.

Audio of calls including for lost keys, a taxi home and a prank call are being released by West Midlands Ambulance Service as part of a week-long awareness campaign about inappropriate use.

Jeremy Brown, West Midlands Ambulance Service's general manager responsible for its emergency operations centres, said: "My control room staff are currently dealing with around 3,000 999 calls a day.

"Despite us being an emergency service, it's truly shocking what people consider to be appropriate to call 999 for.

"We're here for genuine life-threatening emergencies such as chest pains, cardiac arrests and difficulty breathing."

The first clip features one caller who gives a confusing scenario, by saying "He's not breathing", "He also has cancer" and "The car crash him", before ending: "I'm sorry it was a joke."

The next call in the clip is a man who asks: "Can you bring me a drink of water over?"

More clips will be posted on Twitter, Facebook, Instagram and YouTube. Staff in one of the trust's control rooms will also be tweeting live to share any inappropriate calls it receives.

Press Association

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