Tuesday 12 December 2017

Power firm sorry over bill error

Npower has apologised to a mother of four over 10,000 pounds bill error
Npower has apologised to a mother of four over 10,000 pounds bill error

A power firm has apologised after sending a mother of four a quarterly gas and electricity bill for £10,000.

Npower said the meter at Lisa Drummond's four-bedroomed house in Brampton, Cambridgeshire, had been misread and the error not spotted.

Officials said the bill was recalculated to around £500.

Press Association

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