Bank 'sorry' after seizing parrot
A US bank has apologised after one of its contractors allegedly trashed a women's house and took her parrot while wrongly repossessing her home.
Angela Iannelli, 46, of Pittsburgh, sued Bank of America on Monday claiming her mortgage was up to date when one of the banking giant's contractors damaged furniture, took her pet parrot Luke and padlocked her door.
In a statement, the bank said it "sincerely apologises" and has tried for months to resolve the issue.
Bank of America added it has "zero tolerance for this kind of error" and said it will quickly review the lawsuit's allegations and consider any hardship that resulted.
The woman says she eventually got her bird back after repeated calls to the bank.