Tuesday 22 October 2019

New cloud-based phone service to free Irish businesses from the shackles of a fixed phone line

The Irish business phone market has just been given a shot in the arm with the introduction of an exciting new “plug and play” service that can be set up within four minutes.

The new cloud-based service is a welcome addition to a business landscape that’s increasingly focused on digital transformation and using technology to reduce costs and increase flexibility. One major advantage for businesses is that the service removes the need for fixed single line rental costs of €20.96 a month.

By comparison, the new service will cost just €9.89 per month from Magnet Networks. Magnet Voice Essential is a cloud-based service that can be operated from a mobile, landline or supplied softphone. The new service is delivered through a user’s existing broadband and it’s designed for single business users upwards.

“A product based on actual business needs in 2018”

Magnet Voice Essential was introduced to meet the changing demands of modern business, according to Magnet Networks Ireland MD Stephen Brewer.

“We have started from scratch and reimagined a product based on actual business needs in 2018 – without any legacy industry charges or delays,” said Mr Brewer.

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Stephen Brewer, managing director of Magnet Network

“You simply apply online, receive a welcome email and on average it takes about four minutes to be up and running and making calls. The user chooses whether they use the Magnet Voice Essential app, a desk phone or a free softphone that we supply for use with a PC.

“And by being hosted in the cloud, the service is available worldwide, has in-built disaster recovery continuity and scales with your business from sole trader to enterprise level.”

Being able to access your business line via broadband offers smaller businesses a chance to effectively take their “landline” with them. The package is loaded with features designed to enhance user and customer experience, including virtual receptionist, voicemail to email, real-time call reporting and ‘meet me’ conference calls.

It also offers three-way calling, hunt groups and all standard digital features such as call forwarding, call transfer, holding, parking, speed dials, remote call pick up, do not disturb, last number redial, auto answer, automatic call back, attended and blind transfer.

There are no outsourced maintenance costs and any add-ons can be remotely implemented when needed, at the flick of a switch. Magnet Voice Essential is operated in a world-leading data centre environment and delivered over Magnet Network’s own fibre network.

For a monthly cost of €9.89 excluding VAT, businesses will get 5,000 minutes to Irish and UK landlines and 100 minutes to Irish mobiles.

Sponsored by: Magnet

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