Friday 15 December 2017

Revealed: How Irish fans in Lyon are availing of third party ticket transfers

For Ireland fans attending Sunday's game against France in Lyon, there is a very simple process to avail of a third party ticket transfer.

The team ingeniously assembled by Martin O'Neill, and forged into such a sharp unit by Roy Keane, has finally led supporters parched for the taste of success to the oasis Photo: PA
The team ingeniously assembled by Martin O'Neill, and forged into such a sharp unit by Roy Keane, has finally led supporters parched for the taste of success to the oasis Photo: PA

Ger Keville and Tom Rooney

Irish fans on the ground in Lyon have revealed that, in order to avail of a third party ticket transfer, a series of protocols set by UEFA must be met.

Having consulted Irish fans in Lyon as well as governing body UEFA, has been informed that supporters attending Sunday’s game against France, who will be collecting a ticket purchased by another party, must have a letter of permission from said person and a photocopy of their passport.

The 3,500 tickets UEFA allocated to Ireland fans via their portal for the round of 16 tie quickly sold out in January, but many of those who bought the tickets then are unable to get to Lyon this weekend.

 As such, some wish to transfer those tickets to fans that are able to attend the game, and a number of Irish supporters have already availed of this.

Via the YBIG forum, well-travelled Ireland supporter Gary Spain has explained how the process works and what is required by UEFA to secure the transfer.

“I managed to pick up tickets on behalf of a fellow Irish fan. It may have helped that we used the same fan-code when applying and thus were seated together for the games so far.

“It appears you can only pickup at your country’s pickup point.  Ours is at Stade Gerland at the old Lyon stadium on the metro. 

“Upon exiting the metro you can choose to follow signs with the Irish tricolour or French one to two different locations.

“Picking up your own tickets is easy; hand in the voucher, show your ID, sign something and they print off your tickets there and then.

“We are in the yellow section.  I also used my passport card, whereas the ID used to purchase them was my actual passport.  They did not check the ID number.  My name, DOB, ETC all matched.

“I had a photocopy of my friend’s passport along with a signed note authorising me to pickup his tickets.   They still needed him (or me) to email the scan of the passport to the manager.  She is behind the scenes and makes all the decisions. 

“Her email (and I checked with the front desk guy and it is ok to pass this on) is

“Ideally send a scan of your passport to Sofie saying ‘I Mary Murphy authorise Paddy O’Brien to collect my tickets.’  Best to use the email used to purchase them.

“I had to provide that for my friend and in the end guessed it was the one I use to contact him and it seemed to be ok.

“They very kindly gave me the wifi password to organise it while there.

“There were loads of staff with about ten pickup places.  I saw other fans exit and arrive but was the only one there in the time it took me to collect so maybe 30 minutes.  FAI staff were also behind the scenes but that was probably on another matter.  If collecting on match-day I’d advise go very early.”

Another Irish supporter in Lyon confirmed Gary Spain’s account; “A letter of permission, and a copy of the ID of the person who originally purchased the ticket will be sufficient.”

UEFA issued the following statement to with regards to third person transfers and, in terms of security and conduct of those in attendance, it would be prudent to heed it.

“It is not possible to modify the name on the tickets both technically and according to our Terms and Conditions. According to our Terms and Conditions the applicant needs to attend the match together with his/her guests.

“However, if an applicant decides to not go with his/her guests and gives his/her ticket to someone else, then the applicant still remains responsible for the tickets in all respects and in particular in relation to security measures. Since the system knows only the applicant in relation to such ticket, EURO 2016 SAS will not be able to provide troubleshooting services to a third party.”

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