Thursday 17 October 2019

Irish Water says notification was widely publicised locally

Irish Water has defended itself against claims that local residents and business owners were not adequately informed of the Boil Water Notice issued for Avoca and Ballinclash on March 25.

When contacted a spokesperson for Irish Water said, 'On Monday, 25th March, following consultation with the Health Service Executive (HSE), Irish Water and Wicklow County Council issued a Boil Water Notice for the area supplied by the Avoca Ballinaclash Public Water Supply to protect approximately 1,343 people. This was communicated to the public through a number of channels. The Supply and Service section of the Irish Water website was updated to reflect the Boil Water Notice, and updates provided through Irish Water's social media channels.

'A press release was issued to the Wicklow People, the Wicklow Times, Wicklow Voice and East Coast FM, which was reported on that evening, and covered in the Wednesday, 27th March editions of the Wicklow People. It was also reported on East Coast FM on Monday, 25th March, Tuesday 26th March, and Wednesday 27th March.

'Irish Water's Regional Operations Manager, John O'Donoghue, appeared on the East Coast FM Morning Show with Declan Meehan on Tuesday, 26th March to discuss the Boil Water Notice.

'Updates on the Boil Water Notice also appeared in the 2nd of April edition of the Wicklow Times and 3rd of April edition of the Wicklow People.

'All elected representatives in County Wicklow were notified of the Boil Water Notice via email through Irish Water's Local Representative Support Desk on Monday, 25th March.

'All vulnerable customers registered with Irish Water on the Avoca Ballinaclash Public Water Supply were also notified of the Boil Water Notice by Irish Water.

'The Boil Water Notice for the Avoca Ballinaclash Public Water Supply remains in place until further notice. Irish Water are working in partnership with Wicklow County Council to resolve this issue as soon as possible. Additional information and advice is available at Boil Water Notices or by calling Irish Water's 24-hour customer care line at 1850 278 278. Updates are available at Water Supply Updates.'

Commenting on the end date, the spokesperson said: 'There's no date for the notice to be lifted, as of yet.'

Wicklow People