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Gillian Redmond from The Zen Room crowned Therapist of the Year at inaugural awards

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Gillian Redmond.

Gillian Redmond.

Gillian Redmond.

wexfordpeople

Oulart-based beauty therapist Gillian Redmond was honoured for her commitment to client care and innovation when she was crowned Therapist of the Year Award at the inaugural Professional Beauty and Hairdressers Journal Ireland Beauty, Hair and Spa Awards 2022.

Owner of The Zen Room – Wexford’s only specialist wax salon – Gillian has been working in various roles in the beauty industry for 25 years. Speaking following the ceremony at the Shelbourne Hotel in Dublin, she said she was “absolutely blown away” to win the award.

“I have worked very hard on my business and further education so that I can be the best therapist to my clients. These awards are the first in Ireland where they are awarded for the industry by the industry, so to be judged by the best in the business and win is an amazing feeling. It’s actually a dream come true,” she said. 

Before Gillian was announced as the winner, the judges said a few words about why she is a cut above the rest.

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“One judge described this individual as the perfect therapist, for their innovative approach and exceptional client care to the passion and commitment they have demonstrated. This winner is truly worthy of the award,” said Gillian.

She established The Zen Room in 2016 after her youngest child started playschool. While she initially offered all kinds of beauty services, it is now exclusively a wax salon.

“Initially I offered all services but felt I was a master of none of them. I loved waxing, clients returned regularly and I built up great relationships with them, so it was a natural progression for me to niche into waxing only. Also, no other salon in Wexford is waxing only so it was a great opportunity to make a name for myself and master my craft,” she explained.

This isn’t the first time Gillian has been recognised for her talents and care of her clients. Earlier this year, she received the award for Best Customer Service at the Irish Hair and Beauty Awards. 

Looking ahead to 2023, Gillian has big plans to expand her business alongside other experts in the field.

“I am working with another waxing salon owner on a range of home care products which we hope to launch next year.

“This is very exciting for us as we have been working on this for over a year now,” she explained.


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