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Video calls at banks

BANK customers will have the opportunity to have video calls with banking specialists and experts from any bank branch.

Cisco's 'Remote Expert Smart Solution for Retail' is designed to take advantage of the expertise and sales potential of specialty lending, wealth management and other banking advisers.

Cisco has signed its first contract in Ireland for the new technology with AIB, which recently launched its first digital banking store, The Lab (Learn about banking) in Dundrum Town Centre.

The Lab incorporates Cisco Remote Expert video booths, where visitors can video-call financial advisers seven days a week for advice on home mortgages and other products.


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