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Press complaints system 'working well'

ONE THIRD of all complaints to the Office of the Press Ombudsman are now resolved by conciliation, it has emerged.

Speaking at the launch of his office's 2012 report yesterday, Press Ombudsman Prof John Horgan said the complaints system had bedded down well.

Corrections and clarifications published "show that journalists and editors take their responsibility to truth and accuracy seriously", Prof Horgan said.

His office adjudicated on 40 complaints in 2012, upholding 43pc of them.

In almost one in four cases, sufficient remedial action was taken by the publication. In total, 757 complaints were made to the Office of the Press Ombudsman last year.

The guest of honour at the launch of the report, former Garda Siochana Ombudsman Commission member Conor Brady, said that "there is a still a market there for what good newspapers do.

"There is now a renewed appreciation of what newspapers – at their best – do well: authority, accuracy, consistency, fairness and balance," he said.

Meanwhile, the chairman of the Press Council, Daithi O'Ceallaigh, said that digital journalism should be judged by the same criteria as print journalism.

"The standards that underlie print media should not be lost on the web," he said.

clooney@herald.ie


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