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iPhones exaggerate strength of signal, says Apple

All 50 million iPhones overestimate the strength of their signal, the US computer giant Apple admitted today.

Owners of the best-selling smart phones have long complained that they experience calls that either fail to connect or break up mid-conversation, even when the phone indicates there is an adequate signal.

The problems have increased with the latest incarnation, the iPhone4, with users reporting a sudden loss of signal if they grip the device over the built-in antennae.

Apple responded to the concerns last night by emailing iPhone4 customers explaining a software fault exaggerated the strength of the signal, indicating calls could be made when they could not.

The company will release a software 'patch' to repair the fault on the iPhone4 and on earlier models the 3G and 3GS, in the next few weeks.

Apple said the software problem had been present since it released the first iPhone three years ago.

The iPhone illuminates five bars to indicate signal strength, with one being low and five high. Apple said that iPhones over-estimated the strength by up to two bars.

After the software patch, the real signal strength will remain the same, Apple said, but the iPhone's bars will report it far more accurately, better informing users of the reception they will get.

hnews@herald.ie


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