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INSURANCE firm Zurich has scooped an award for excellence in its general insurance products.

The company picked up the accolade at this year's Professional Insurance Brokers Association awards – the third year in a row the firm has lifted the honour.

The award, based on the PIBA's annual survey of customer service, was accepted by Ken Norgrove, Zurich's chief executive officer with responsibility for insurance, who paid tribute to the company's 400 employees in Ireland.