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Dalkey's 'one day' notice on water turn-off

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Mary and Rachael Caviston of The Corner Note Cafe, Dalkey. Business'ess have had their water turned off by DunLaoghaire Co Co.

Mary and Rachael Caviston of The Corner Note Cafe, Dalkey. Business'ess have had their water turned off by DunLaoghaire Co Co.

Mary and Rachael Caviston of The Corner Note Cafe, Dalkey. Business'ess have had their water turned off by DunLaoghaire Co Co.

DUN Laoghaire Council has described as "not ideal" a situation that led to business owners in the suburb of Dalkey being told at short notice that the water supply would be turned off.

Some businesses in the area reacted with anger after they were told that the water supply would be switched off from 2pm to 5pm yesterday and from 10am to 5pm today.

In some cases, the businesses that were to be impacted by the work were only told about it on Monday.

Rachael Caviston, who co-owns the Bait at the Corner Note Cafe on Coliemore Road, said that it has badly hurt business.

"Water is essential to small businesses here such as a cafe or the hairdressers.

"If there's going to be stoppages like this, then it's essential for small businesses and traders to be prepared," she said.

Ms Caviston said she only learned about the issue on Monday and claimed when she phoned the council, she was told that people would only forget that the water would be turned off if given more advanced notice.

"We have a residence beside us and the notice was placed in their door on Monday. Some businesses didn't even get a notice, but heard after we put it on our Facebook page," she said.

Ms Caviston said that if she was given extra time, she could have made arrangements to compensate for the problem.

"Basically we've had to close. We also need to close on Wednesday. The question is what compensation is the council proposing? We have staff rostered to work, but we can't open.

"We'll have to pay them. We need water, we can't even made a cup of coffee." she said.

A spokesman for Dun Laoghaire Rathdown County Council accepted that the situation was "not ideal" and said that these were emergency works.

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"This was not something that we had planned for weeks and weeks. These were emergency works in Dalkey. By their nature, we don't always get to give a lot of notice," he said.

The council then contacted the Herald and said that the matter should be referred to Irish Water.

A statement from Irish Water said: "Under service level agreements local authorities issue notice in relation to emergency water outages on behalf of Irish Water. Irish Water apologises to residents for any inconvenience caused in relation to this."

hnews@herald.ie


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