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Bride left in tears as she loses €1,500 dream dress in shop closure

 

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Berketex Bridal’s store in the Jervis Centre and the notice in the window

Berketex Bridal’s store in the Jervis Centre and the notice in the window

Berketex Bridal’s store in the Jervis Centre and the notice in the window

A bride-to-be was left in tears after discovering on social media that the shop she ordered her €1,500 wedding dress from had suddenly closed its doors.

Berketex Bridal, a UK chain with a store in the Jervis Shopping Centre, announced on Tuesday that its 12 outlets would close with "immediate effect".

Katie Devereux (25), from Clondalkin, was one of hundreds of brides who bought from the chain, and had no idea it had gone into administration before reading a notice online.

"It was my instant dream dress when I bought it in June," she said.

Sobbed

"It was the only dress I tried on. I went and had a think about it, but I couldn't get it out of my head.

"When my mam showed me the news on Facebook, I just sobbed.

"I thought maybe it was just in the UK, but as I continued reading I felt this pit in my stomach."

Katie, who will marry her fiance David Lynch next April, said she did not hear anything from the Dublin store, so went on to the Berketex website to check the news.

"I emailed them as soon as I found out and they got back to me," she said.

"I was told if it was paid in full they could try to sort the dress, and deposits on a bank card might come back through the provider.

"But as I paid my deposit in cash I was added to a creditors' list."

Katie put down a deposit of €400, which has been lost now that the company is in administration.

"That's a lot of money this side of Christmas," she said.

"It seems so stupid to cry about a dress, but I'd been originally told it takes the guts of a year for your dress to be made and come into the shop. That's where my panic came from.

"I really feel for girls in worse situations than mine.

"I was lucky I saw the news online or I would've presumed my dress was fine.

"I just felt sorry for the staff that worked there. They were all so lovely and left in the dark."

A statement from Berketex Bridal said the company had closed all its outlets.

It apologised to customers affected by the sudden closure and advised them to contact a helpline for updates.

Protection

"A notice of intention to app-oint administrators was filed on November 9 in the High Court of Justice," the statement said.

"This provides protection for the company from the actions of its creditors, meaning no enforcement action should be taken in recovery of liabilities without leave of court."

With her big day coming up, Katie did not want to leave it any longer to find a replacement dress.

She went shopping with her mother on Wednesday and found a new dress similar to the one she had chosen.

"They asked me if I wanted to put down a deposit or pay in full and bring it home on the day, so I paid in full," said Katie.

"I couldn't leave it behind this time after all this."


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