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At last, an app to help you complain

SMARTPHONE users could soon have a direct line to their local council to complain about litter, potholes and noisy neighbours.

A new smartphone application that allows users to alert problems to Dublin City Council could be rolled out across the city.

The idea is set to be piloted over the coming months, with a view to a full launch at a later date.

The new system, CityWatch, would allow people to report problems to Dublin City Council and allow them to access alert systems in the city, including road works and flooding problems.

Currently, reporting problems to the council can only be done by telephone, by email or by post, but the new app will increase the ease to report problems.

Dublin City Council confirmed that the pilot for the new app will begin in the next couple of weeks. Up to 100 people are being recruited from within the partners in the project – Trinity College Dublin, Dublin City Council and Intel.


The new system will see information picked up from sensors around the city 24 hours a day including temperature, air quality and humidity.

This will then allow citizens to access local data in their own area of Dublin.

The pilot is being demonstrated at the Your Future City showcase taking place this week.