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Apple's 14-day refunds

Apple has introduced a new 14-day money back guarantee on items purchased through its iTunes, iBooks and App Store services.

The move could help thousands of Irish people who accidentally download apps, music or movies and will provide a safety net to those who received an Apple gadget for the first time over Christmas.

Under the new system, EU citizens can get their money back without giving any explanation as to why they want to cancel their iTunes, iBooks or App Store order. To get money back, customers should go to 'Report A Problem' facility within iTunes.


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