independent

Monday 17 June 2019

Top hospitality award for Seafield

The Seafield Hotel and Spa Resort, Gorey adds to one more to its collection of hospitality awards after it won a national Courtesy and Care award, an honour which was presented by the AA in its annual hotel and hospitality services competition.

'Seafield continues to go from strength to strength, providing a friendly atmosphere for all guests to enjoy,' said Micheál Cunningham, general manager of the hotel.

Micheál said that all at the four star hotel were honoured to accept the award.

'This award recognises the contribution and commitment of each of our valued team members in providing the exceptional customer service, that we pride ourselves on,' said Micheál.

To win such an award, the hotel staff must not only be attentive to the needs of individual guests, but also provide a top notch level of service and have a willingness to go above and beyond when required.

It appears that the Seafield Hotel and Spa Resort have done just that.

'When you arrive at Seafield, everything form the first welcome as you check in to the last goodbye as you check out makes you feel at home, and the staff play a significant role in achieving this,' the judges at AA said.

The AA uses highly experienced inspectors to personally visit every AA accredited hotel or bed and breakfast, and assesses the standards of hospitality, service, cuisine, facilities and staff to decide which are deserving of an award.

The awards ceremony was held in Adare Manor, a hotel which also won an award this time around.

Seafield Hotel and Spa Resort was one of just four hotels in Ireland to win an award, and other winners were Adare Manor in Limerick, winning hotel of year, guest accommodation of the year went to Castlewood House in Dingle, county Kerry, and restaurant of the year went to The Earl of Thomand, Dromoland Castle, Newmarket on Fergus, in county Clare.

Gorey Guardian

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