Tuesday 16 October 2018

Frustration boils over at broadband works

Virgin Media works on Esmonde Street cause disruptions

Large sections of the path on both sides of Esmonde Street were blocked off.
Large sections of the path on both sides of Esmonde Street were blocked off.

Sara Gahan

Business owners on Esmonde Street in Gorey have expressed their frustration with the disruptions caused by pipe laying works, which saw large sections of the paths on both sides of the street blocked off.

Such was the extent of the works on Esmonde Street that several of the businesses were forced to shut up shop, due to Virgin Media engaging a contractor to lay the pipes around the town to provide Gorey with ultra fast broadband for homes and businesses.

After receiving complaints from several businesses, Virgin Media quickly responded and addressed concerns which were raised.

Anna Maria Barry Head of Public Relations at Virgin Media said following the feedback they have started to wash shop windows and have stopped all work until after the new year.

'The timing of the investment programme has been considered,' she added. 'We are working closely with the Chamber of Commerce in Gorey to ensure we keep on top of feedback.'

Speaking about the works, Paul Farrell, Commercial Vice President at Virgin Media added 'we are urging local councils and landlords to join us and to ensure this expansion happens as quickly as possible.'

During disruptions, proprietor of fashion boutique Heaven, Irene Burton, had to close her business for two days.

'It was very quiet, even when I was open,' she said. 'My shop was accessible, but the barriers threw the customers off.'

Claire O'Connel from the Gaslamp Gallery, said she noticed a drop in trade at the height of the disruption.

'The customers were put off coming down Esmonde Street,' she said. 'And the front of my shop had to be re-painted from all the dirt and dust.'

Timea Kodacs from the popular Cosy Cottage café was told her opening hours would not be affected once the works started, but was upset to have to close her business for a day as she had already suffered from Hurricane Ophelia.

However, she said she understood 'why the work had to be done.'

Gorey Guardian