Sunday 18 March 2018

Ulster says?

• Even though I am not a customer of Ulster Bank I am dismayed that the current 'glitch' it is experiencing has gone on for 13 days and has not been given front page media attention. In the current technological age we live in, it is unthinkable that a large financial institution such as Ulster Bank could leave its customers in limbo for such a length of time.

The spin and bluster that has emanated from the powers that be is typical of how the banks of this country treat the ordinary customer.

They appear to behave as if they do not care. The tone of every press release reeks of contempt for its customers and, dare I say, customers of other banks who may have payments connected to Ulster Bank. Four deadlines have been missed -- declared by the bank itself I may add -- and today brings the final insult, it cannot say when it will have its systems back to normal. This isn't acceptable.

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