Thursday 23 November 2017

Our tiger cubs must learn that it's now a real jungle out there

Louise Phelan, head of the Irish arm of the giant PayPal company, finds some young graduates less than satisfactory as employees. Ms Phelan is one of our most outstanding business leaders. Anything she says must be taken seriously, and analysed. But it must be admitted that her statement comes as something of a shock.

When we hear criticisms of Irish graduates, they usually refer to lack of skill in languages and mathematics. Excessive "sense of entitlement", too good an opinion of themselves; easy to believe, though something to deplore.

But outright bad manners? Putting their feet on the desk, arriving for a meeting with a client "looking like they were out all night"? No way to make friends – or advance in one's profession.

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