Why do bankers need notes to tell them how to act human?
We still innocently believed banking had changed, yet the world of high finance still draws bright, arrogant young men
God bless our innocence. But then again, that is why you and I have not climbed to the top of the corporate ladder. The corporate world is another country. They do things differently there.
In real life, for example, most of us go around incessantly apologising. If we cock up, which we all do all the time, our first instinct is to say sorry. Sometimes we apologise even if something may not be totally our fault, or before fault has been properly ascertained. We apologise just in case.
In the corporate world, you don't apologise, because that is viewed as an admission of weakness, and maybe an admission that you may have cocked up in some way, which might lose you your fat pay packet. So in the corporate world, you fight it out to the bitter end. Never apologise and never explain.