When charities let us down, we unlearn our natural desire to give
The winding-down of the suicide bereavement charity Console brings to an end not only an organisation in which people had placed their trust, but trust itself.
Console was special. It held a sacred place in the hearts of many because it reached out to people at that most critical time in their lives when they felt stricken and bereft by sudden death.
It gained their trust by igniting those most profound human emotions - altruism, empathy and compassion for those who grieve.