Saturday 20 January 2018

Treated like small change, our numbers will grow

The seeds of revolt were planted in a city bank last week as customers showed some bottle, writes Willie Kealy

THERE was a small revolution in Dublin city centre on Friday. It was a banking revolution and it took place in the Henry St branch of TSB.

It was the early afternoon and people on their lunch break were coming in to conduct small transactions -- a cheque lodged, money withdrawn, bills paid, an account checked -- that sort of thing.

The queue was unusually lengthy and slow-moving. But there was a bank official standing at the end of the queue greeting each new arrival by inquiring if they happened to have an ATM card. If they said they had, he pointed out that they might be able to conduct their business at the ATM machine and thus avoid what he suggested would be a 20 to 25-minute wait.

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