AIB app back up and running after ‘technical difficulties’


Seoirse Mulgrew

AIB has said its internet banking is no longer impacted by delays and card transactions are working again.

In a statement issued to, AIB said: “Logins to AIB Internet Banking and Mobile Banking are no longer impacted by delays, and card ecommerce transactions that require Strong Customer Authentication are working again.”

"We are very sorry for any inconvenience this issue caused,” the statement said.

Earlier today, the bank admitted that it was experiencing “technical difficulties” with its internet banking and app services.

Its credit card services team experienced a “higher than normal volume” of calls and customers reported having to wait on hold for up to an hour.

Many customers took to social media on Thursday afternoon to express their frustration with the banking service as they were unable to make transactions.

Some customers said they were unable to access their account online or use the verification feature to log in.

Other users also said they were unable to transfer funds to their Revolut account as a result.

One Twitter user wrote: "Is there a problem with the @AIBIreland app? Cannot book or pay for any online services. Verified by Visa process not working. Push notifications are on.”

A second user said: "@AIBIreland.. you mobile app and web services are down for 1 hr already! We live in 2022 how can this happen?? Shocking."

While another user wrote: "@AskAIB Are there issues with the AIB banking App? Have tried 5 times now to log in and keep getting a login timeout message."