Tuesday 17 July 2018

Tuesday Travel Updates: All the airport, train, bus and ferry news after Ophelia

  • Airports resuming normal service
  • Several flight cancellations and delays reported
  • Luas off until Wednesday
  • Some ferries cancelled and/or delayed
  • Trains & buses will update as conditions develop
Dublin Airport: Over 3 million passengers in July 2017
Dublin Airport: Over 3 million passengers in July 2017
Pól Ó Conghaile

Pól Ó Conghaile

We're monitoring airport, ferry, train and bus information for passengers as Ireland recovers from Storm Ophelia. Here's the latest.

Airport Updates

Over 250 flights were cancelled throughout Monday, but airports are largely expected to operate normally Tuesday. However, passengers are advised to check the status of their flights on airline websites/apps before travelling to the airport.

Cork Airport:

The airport plans to operate a normal schedule of flights today "albeit with some minor delays" and a few cancellations... including Aer Lingus E1710/711 to/from Heathrow.

Passengers should check with their airlines regarding travel. You can also check live departures from Cork Airport here and arrivals here.

Dublin Airport:

"We're operating as normal this morning, with just a handful of cancellations."

10 flights are listed as cancelled this morning. Any passengers affected should have been contacted by their airports, and are entitled to refunds or rebookings (see below).

See live departure information for Dublin Airport here. Arrivals here.

Shannon Airport:

Yesterday evening, the airport said: “We are beginning to see a slow improvement in the weather conditions and are cautiously optimistic that the backlog of delayed flights will now begin to resume throughout the evening and tomorrow."

Shannon's departures information is here. Arrivals here.

Ireland West Knock:

"Passengers travelling on flights from Ireland West Airport on Tuesday, October 17 are advised that the airport will be open and operating as normal".

Kerry Airport:

"Kerry Airport has now re-opened and all flights today are operating on time."

Donegal Airport:

The airport was scheduled to re-open at 6.30am this morning.

Airline Updates

Aer Lingus:

A fallen tree on Northbrook Road, Ranelagh, which was blown over during Storm Ophelia.
A fallen tree on Northbrook Road, Ranelagh, which was blown over during Storm Ophelia.

"We plan to operate our schedule as normal on Tuesday, October 17.

"In the event that the knock-on effects of Storm Ophelia causes delays or cancellations we will contact guests via SMS."

Check here for the latest updates.

Ryanair:

Ryanair is operating as normal Tuesday. You can check the status of flights on its website here.

Other airlines:

Emirates plans to operate three rotations of its Dublin-Dubai service today. Yesterday's EK164 (22.20) will operate with a planned delay of 20 hours on the afternoon of October 17.

Bus, Train & Luas Updates

Bus Éireann

The company today resumes all services apart from school buses.

"However, we expect disruption to some services in areas where the worst damage has been caused by the storm. This may include diversions, delays or cancellations.

"We will be guided by the advice of local authorities or other bodies regarding roads that are affected."

Dublin Bus:

Dublin Bus is operating to a normal schedule today, with some minor diversions. It is also accepting Luas tickets while the Red and Green lines remain off.

Follow its updates here.

Irish Rail:

Updates on DART and InterCity services here.

Intercity, Commuter and DART services are operating with minor delays, some service alterations, four cancellations and capacity reductions as of 6.30am today.

Cancellations:

  • 05:50hrs Cork to Dublin Heuston
  • 06:15hrs Cork to Dublin Heuston will additionally serve Mallow, Charleville and Limerick Junction.
  • Limerick to Balybrophy via Nenagh services cancelled. Bus substitution in place.
  • 09:45hrs Westport to Dublin Heuston cancelled.

Tuesday - Reduced capacity

  • 05:30hrs Limerick to Dublin
  • 05:30hrs Galway to Dublin
  • 06:30hrs Galway to Dublin
  • 06:40hrs Limerick to Dublin
  • 06:30hrs Galway to Dublin
  • 07:40hrs Limerick to Dublin

Delays of 10-15 minutes on a number of Intercity routes including Kerry, Cork, Waterford and Rosslare are expected due to clearing remaining debris off line.

Customers with tickets for Monday 16th October who decided not to travel as a result of the storm may claim a full refund, or alternatively can travel today, Tuesday 17th October, at no additional charge. Claim refunds here.

Luas:

There are no Red or Green Line services Tuesday due to damage sustained by a technical room yesterday at the Luas Depot in Clondalkin.

Luas tickets will be accepted on Dublin Bus services from start of Bus Services, and the service is expected to resume Wednesday at 5.30am. Updates here.

Ferry Updates

Stena Line's 08:55 sailing from Holyhead to Dublin is delayed by approx. two hours ("please check-in as normal"), but other sailings are going ahead on time.

You can check the latest on your specific sailing here.

Irish Ferries is listing its 08.45 Swift fast craft service from Dublin-Holyhead as cancelled "due to adverse weather conditions on the Irish Sea". The 08.00 and 11.50 services from Holyhead to Dublin are also listed as cancelled this morning.

Its 14.15 Dublin-Holyhead sailing will depart at the earlier time of 13.30.

Other services are operational. See the company's sailing updates here.

What are my rights if my flight is cancelled?

Flight cancellation rights are covered under EC Regulation 261/2004.

If your flight is cancelled for any reason, and regardless of when you are notified, your airline must offer you the choice between:

1) Re-routing as soon as possible, subject to availability, free of charge.

2) Re-routing at a later date.

3) A full refund.

Am I entitled to care and assistance?

If your flight is cancelled and you choose to be re-routed as soon as possible, then you are entitled to meals and refreshments, hotel accommodation and transfers between the airport and hotel as required. If the airline does not provide these, and you end up paying yourself, keep the receipts - you are entitled to a reimbursement of reasonable expenses.

NB. A five-star hotel may not be a reasonable expense!

Bear in mind that if your flight is cancelled and you choose a full refund, then the airline's obligations to you end there and then.

Am I entitled to compensation?

Financial compensation depends on the flight length and the reason for the cancellation. It ranges from €250 (short-haul, less than 1,500km) to €600 (long-haul, over 3,500km).

For more on your passenger rights, read here or visit flightrights.ie.

NB: This story is being updated to reflect developments.

Read more:

What happens if my flights are cancelled?

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