Tuesday 20 March 2018

Saturday Travel Updates: 120 Dublin flights cancelled, public transport to resume in phases

  • Dublin Airport open but multiple flights cancelled
  • Dublin Bus operating services from 12pm
  • Luas Red Line will not operate from 1pm as planned, Luas Green Line closed
  • Bus Eireann to start phased rollout of services this morning
A snowy Aer Lingus plane at Dublin Airport this week. Photo: Twitter/DublinAirport
A snowy Aer Lingus plane at Dublin Airport this week. Photo: Twitter/DublinAirport
Snow clearing equipment lines up at Cork Airport. Photo: Twitter/CorkAirport
Snow clearing at Dublin Airport on Wednesday. Screengrab: Twitter/Dublin Airport
An Aer Lingus plane at Shannon Airport this week. Photo: Twitter/ShannonAirport
Charles Fort, Kinsale, Co. Cork in the snow. Photo: Jakub Walutek / Walutek.com
Snow in Ballinspittle, Co. Cork. PHOTO: Jakub Walutek Photography / Walutek.com
Snow at Cork Airport on Tuesday. Photo: Twitter/Cork Airport
r 250+ flights were cancelled at Dublin Airport on Wednesday. Photo: Mark Condren
Women take pictures of a statue of horses that is frozen over in the city centre of Dublin, Ireland, March 1, 2018. REUTERS/Clodagh Kilcoyne
Pól Ó Conghaile

Pól Ó Conghaile

Aer Lingus and Ryanair cancelled around 100 flights from Dublin Airport as weather continues to wreak havoc early Saturday.

Scroll down for specific flight, ferry and public transport updates.

"Our Dublin short-haul flight schedule will be disrupted with early morning flights cancelled and most operations not commencing until after 10am," Aer Lingus says.

Ryanair saw cancellations cascade to over 40 flights to/from Dublin on Saturday. It "expects some further disruptions," the airline says.

Other airlines, including BA, KLM and Air France, have also cancelled flights, with almost 120 services cancelled in Dublin throughout the day.

Dublin airport remains open and operational, but passengers can expect knock-on delays as schedules iron themselves out.

Cork Airport and Kerry airports were closed until 12pm, with some 20 cancellations at Cork. Flights from Shannon, Belfast and Ireland West do not appear to be disrupted.

Affected passengers are being informed by SMS and email, but all travellers should check the status of their service before leaving for the airport.

Disruption continued today as a Status Red warning was extended until 09.00 Saturday morning for eastern counties, where snow fell again overnight.

In other travel updates, Irish Rail resumed limited train operations around 12.00 on Saturday, while the Luas Green Line remained closed. The Red Line is operating a limited service between The Point and the Red Cow stops.

Accumulations of snow on tracks curtailed efforts to resume full services.

Bus Eireann started a phased rollout of services this morning, but there was no bus operations in the east of the country until 12.00.

Dublin Bus resumed services in the capital at 12.00 Saturday - albeit with impacted frequency and diversions in place.

Here is the latest list of routes operating:

Flight & Airport Info

A return to operations was planned from Saturday morning, but Aer Lingus and Ryanair have now cancelled around 100 flights between them.

Ryanair: Customers will be notified by SMS/email of cancelled flights. Check the status of your specific flight on its website here.

In a statement this afternoon, the airline said: "While Ryanair has returned to operations at all Irish airports on Saturday, 3rd March, we recommend customers check the status of their flight at Ryanair.com before making their way to the airport.

"Due to the continued severe weather, Ryanair expects some further disruptions throughout the day, Saturday 3rd March, and has already cancelled a number of flights to/from Dublin airport, giving customers as much advance notice as possible.

"We are doing everything we can to re-accommodate affected customers and minimise disruption to their travel plans and we apologise for any inconvenience caused by these disruptions which are entirely outside of our control."

Aer Lingus: Over 50 flights were cancelled to/from Dublin for Saturday morning (latest here). Later services were expected to operate.

"We've extended free changes to cover guests booked to travel on Sunday 04 March. Guests booked to travel on this date, and who wish to postpone their travel to within seven days of their original travel date, can rebook free of charge on our website."

Check here for flight updates before travelling to the airport.

On Friday, frustration spilled over as a 'technical glitch' saw Aer Lingus charge a number of passengers for rebooking cancelled flights.

Dublin Airport is open and operational.

You can check in with the airport's twitter feed here. Live departures info is here, and arrivals here. The airport also has a snow and ice FAQ here.

There is no parking charge for extra hours due to delays, or cancellations. Contact 01 944-0440 or parkingdublin@daa.ie for info.

Shannon Airport re-opened from 05.00 Saturday. It advises passengers to check with airlines and monitor its Twitter here and website here.

Cork Airport opened shortly after noon following challenging fresh snowfalls on the runway. "Progress is slower than predicted," it says, and some 20 inbound and outbound flights were cancelled, with others diverted to Shannon.

Follow the latest alerts on Twitter here.

Ireland West (Knock) operated services Saturday (flight info here), while Kerry Airport aimed to re-open at 12.00 (here). Kerry's EI3201 to Dublin was cancelled for Saturday, March 3, however.


Several Irish Ferries services are cancelled Saturday due to weather, with others listed as "delayed" as of 07.00. All services from Dublin and Rosslare are affected, both to the uK and France. A full schedule looks set to resume Sunday.

You can follow its latest sailing updates here.

Stena Line: The 02.15 Dublin-Holyhead was cancelled for Saturday, with the 13.10 from Rosslare to Fishguard "in doubt". Several other services are listed as "delayed" this morning. Check updates on its website here or Twitter here.

Public Transport

EAST SNOW1790391024.jpg
Commuters make their way home in Lucan, Co. Dublin on Tuesday as the first snow from 'The Beast of the East' arrives. Picture Colin Keegan, Collins Dublin.

Irish Rail train and DART services have experienced disruption today with Irish Rail providing ongoing updates here.

Dublin Bus resumed services with diversions and impacted frequency. More rolling updates here.

All Bus Éireann road passenger and Eurolines services are cancelled for Friday, but some services are expected to resume Saturday. Updates here.

Luas: The Green Line did not operate today. The Red Line operated a limited service from Red Cow to The Point. You can follow its latest here.

What if my flight is cancelled?

Flight cancellation rights are covered under EC Regulation 261/2004.

If your flight is cancelled for any reason, and regardless of when you are notified, your airline must offer you the choice between:

1) Re-routing as soon as possible, subject to availability, free of charge.

2) Re-routing at a later date.

3) A full refund.

Am I entitled to care and assistance?

If your flight is cancelled and you choose to be re-routed as soon as possible, then you are entitled to meals and refreshments, hotel accommodation and transfers between the airport and hotel as required. If the airline does not provide these, and you end up paying yourself, keep the receipts - you are entitled to a reimbursement of reasonable expenses.

NB. A five-star hotel may not be a reasonable expense!

Bear in mind that if your flight is cancelled and you choose a full refund, then the airline's obligations to you end there and then.

Am I entitled to compensation?

Financial compensation depends on the flight length and the reason for the cancellation. It ranges from €250 (short-haul, less than 1,500km) to €600 (long-haul, over 3,500km).

For more on your passenger rights, read here or visit flightrights.ie.

How can my travel insurance help?

In the event of a flight cancellation, the first source of refunds and re-routing should be with your airline (see above).

Standard travel insurance policies don't offer much help here, but 'missed departure' cover can help you secure a new flight, or an additional night's accomodation.

If your policy includes extra "travel disruption" cover, you should be covered for additional transport or accommodation costs up to €1,000pp, according to Ciaran Mulligan, Managing Director of Blue Insurance and Multitrip.com.

This covers "99pc" of scenarios with flight cancellations due to weather, strikes and so on, Mulligan says, but note that it covers transport and accommodation-related expenses only - i.e. not lost annual leave, business opportunities or deposits, concert tickets or museum or attraction fees booked in advance online.

Is it too late to take out travel insurance?

Travel Disruption cover can be added retrospectively to a policy, but not to claim on an event that has already happened. Storm Emma has already been forecast, so travel insurance taken out now won't cover travel disruption it causes.

"There's a seven day moratorium on travel disruption from time you take out the policy to time you will be covered," Mulligan warns.

However, 'missed departure' cover should still apply - even if you take out the cover today in full knowledge that Storm Emma is on the way.

I’m nervous about travel. Can I get a refund?

No. If you cancel your holiday without the DFA (dfa.ie/travel) declaring travel to be unsafe, it could be deemed "disinclination to travel".

As such, you may have to pay a cancellation fee or forfeit some or all of the cost of your air fare or holiday package.

That said, it's worth noting that Irish tour operators have in the past worked to facilitate customers affected by exceptional events, so it's always worth a phone call.

NB: This story is being updated to reflect developments.

Read more:

What happens if my flights are cancelled?

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