Sunday 16 June 2019

Passengers of delayed jet spent night on ballroom floor

Dublin Airport..
Dublin Airport..
Dublin Airport

Cormac Murphy

PLANE passengers had to spend the night on a hotel ballroom floor after their aircraft developed a technical problem.

It is understood some of the Delta Air Lines customers due to fly from Dublin to New 
York over the weekend slept on the ballroom floor of the busy Carlton Hotel Dublin Airport when alternative accommodation for them could not be found.

When contacted, a Carlton staff member was unable to say how many passengers were accommodated in this way.

The flight was ready for take-off on Saturday morning but was prevented from doing so by a technical issue.

Passengers were eventually taken off the aircraft at 2pm.

Delta staff attempted to find hotel rooms but none were available across the city.

It is understood that a 
hotel was eventually found in Limerick.

However, when it came to arranging transportation, there were no buses available and the rail strike on Sunday meant trains were not in operation.

"People were furious. It's astonishing to think that there were no hotel rooms anywhere in Dublin," a source said.

"It's very unfortunate. It's a difficult situation for airlines and passengers," the source said, adding that every effort 
was made to get accommodation.

A spokesperson for Delta could not be contacted for a comment.

Irish Independent

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