Thursday 23 November 2017

Hurricane Ophelia Travel Updates: Flights, ferry and airport news

An Aer Lingus jet prepares to land at O'Hare International Airport in Chicago, Illinois, in 2010. Photo: Tim Boyle/Bloomberg via Getty Images
An Aer Lingus jet prepares to land at O'Hare International Airport in Chicago, Illinois, in 2010. Photo: Tim Boyle/Bloomberg via Getty Images
Pól Ó Conghaile

Pól Ó Conghaile

We're monitoring airport, ferry, train and bus information for passengers as Hurricane Ophelia approaches Ireland. Here's the latest.

Airport Updates

Over 250 flights have now been cancelled throughout Monday.

Cork Airport:

The airport has advised avoiding travel to the airport on Monday "unless absolutely necessary".

With the weather expected to be most severe between 10:00 and 15:00, Ryanair, WOW, Aer Lingus and Aer Lingus Regional have cancelled over 40 flights between them.

Passengers should check with their airlines regarding travel. You can also check live departures information from Cork Airport here. Arrivals here.

Dublin Airport:

Some 180 flights were cancelled Monday.

Check your flight status with your airline before travelling to the airport (although Dublin is not currently expecting any access issues for passengers).

Both of Emirates' Monday departures to Dubai are listed as cancelled, while KLM, Aer Lingus, BA, Vueling, Qatar and Air France have also cancelled various flights.

Ryanair has now cancelled 36 Dublin flights. Further info here.

CityJet has announced that it is cancelling all flights on its Dublin to London City route on Monday from noon. Normal service will resume Tuesday.

See live departure information for Dublin Airport here. Arrivals here.

Shannon Airport:

Check with your airline before travelling to the airport on Monday.

Several Aer Lingus Regional flights have been cancelled, including EI 3675/3672 from/to Edinburgh and EI 3639/3638 from/to Birmingham.

Aer Lingus's London/Heathrow EI381 and EI384 flights are also cancelled, and Ryanair has also cancelled several flights, including to Faro and Lanzarote.

This morning, a Delta Airlines flight diverted to Dublin, and United's UA25 from New York was cancelled. Delta's DL206 (11.50am) is postponed until Tuesday morning.

This evening, the airport said: “We are beginning to see a slow improvement in the weather conditions and are cautiously optimistic that the backlog of delayed flights will now begin to resume throughout the evening and tomorrow."

Shannon's departures information is here. Arrivals here.

Ireland West Knock:

Ryanair has cancelled all schedule flights into and out of Ireland West Airport for Monday 16th October - to Liverpool, London Stansted, Luton and East Midlands.

Ireland West has also informed us that Aer Lingus's Gatwick flights, and Flybe services to/from Birmingham, Manchester and Edinburgh, have been cancelled.

Passengers should check with their airlines before travel, the airport advises.

Kerry Airport:

Due to weather conditions, flights EI3204 From Dublin, EI3205 to Dublin and EI3208 from Dublin have been cancelled Monday. Ryanair has also cancelled its Frankfurt, Alicante and London services for October 16.

Donegal Airport:

Donegal to Dublin operated Monday morning, but Aer Lingus Regional's 1.15pm and 7pm from Dublin are cancelled, as is the 5.25pm to Dublin.

Flights to and from Glasgow have also been cancelled for Monday. For updates or information, contact the airport on 074 954-8254.

Airline Updates

Aer Lingus:

The airline says over 90 flights have been cancelled as a result of Ophelia. Passengers affected have been contacted by text message to advise them of the cancellation. Passengers with queries regarding the status of their flight can check here for the latest updates.

"While we are planning to operate the majority of our schedule we have had to cancel a number of flights as a result of the anticipated operating conditions," a spokesman for the airline told Independent.ie.

"We continue to monitor the situation closely and will update the website and contact guests, via SMS, as soon as any new information becomes available."

"Guests with bookings on any Aer Lingus flights today who wish to postpone their travel, even if the flights are scheduled to operate, may change to another date of travel within the next three days free-of-charge on Aerlingus.com," it adds.

Ryanair:

Ryanair has now cancelled over 80 flights, including 36 to/from Dublin and several to/from each of Cork, Shannon and Ireland West (Knock).

Its live list of cancellations is here.

"Unfortunately, further flight delays and cancellations are likely and customers are asked to please monitor this notice which will be updated throughout the day."

Other airlines:

Emirates has cancelled its EK162 Dubai departure at 13.20 on Monday. EK164 (22.20) will operate with a planned delay of 20 hours on the afternoon of October 17, it says.

KLM, CityJet, Air France, BA and others have also cancelled flights. Check with your airline, or the airport departures information pages above, before travelling to the airport.

Aer Arann flights from Connemara are off.

Ferry Updates

Stena Line has now cancelled its Dublin/Holyhead and Rosslare/Fishguard sailings for Monday. The Belfast to Liverpool service is also cancelled.

You can check the latest on your specific sailing here.

Irish Ferries is listing its 08.45 and 14.30 Swift services from Dublin-Holyhead as cancelled "due to adverse weather conditions on the Irish Sea".

Its 20.55 Ulysses sailing is "in doubt".

Monday's Swift services from Holyhead to Dublin are also cancelled, as are most Inishmore services between Rosslare and Pembroke.

See the company's sailing updates here.

Shannon Ferries has cancelled its Killimer to Tarbert services from 9am.

Bus, Train & Luas Updates

Bus Éireann has cancelled all services nationwide from 05.00 to 14.00 on Monday. The situation will be reviewed and some services may resume in the afternoon, it says.

Dublin Bus:

Services will be withdrawn at 10am.

"We hope to return services from 19.00 or when we can safely operate our services. However, customers should be aware that services may experience delays and disruptions to service and service levels will be dependent on weather conditions."

Follow its updates here.

Irish Rail:

Updates on DART and InterCity services here.

All rail services, including DART, Commuter and InterCity trains, have now been suspended for the remainder of Monday, October 16.

"We plan to resume services from first trains on Tuesday 17th October on all routes.  However, this is dependent on any fallen trees, debris or other damage being cleared from lines, and it being safe to resume," Irish Rail says.

"If you bought ticket for today & decide not to travel, we'll refund. Also change train time for any other train today for no charge," it has tweeted. Claim refunds here.

Luas:

"The Luas Red and Green Line services will be curtailed from 10am onwards today. Normal service will resume tomorrow Tuesday 17/10/2017 at 5.30am."

Airport Bus Services:

Airlink services will be suspended from 10am.

Aircoach has also cancelled many services from Cork, Dublin and Belfast today - see the full list here. "All other services are running as per schedule at present but we would advise extra travelling time," it says.

Other Updates

The Passport Office in Cork City will be closed Monday, October 16.

The Department of Foreign Affairs also says services at the Passport Office in Dublin "may be reduced and the situation will be kept under review".

The Passport Service can be contacted on 01 671-1633.

AA Roadwatch traffic updates are here.

What are my rights if my flight is cancelled?

Flight cancellation rights are covered under EC Regulation 261/2004.

If your flight is cancelled for any reason, and regardless of when you are notified, your airline must offer you the choice between:

1) Re-routing as soon as possible, subject to availability, free of charge.

2) Re-routing at a later date.

3) A full refund.

Am I entitled to care and assistance?

If your flight is cancelled and you choose to be re-routed as soon as possible, then you are entitled to meals and refreshments, hotel accommodation and transfers between the airport and hotel as required. If the airline does not provide these, and you end up paying yourself, keep the receipts - you are entitled to a reimbursement of reasonable expenses.

NB. A five-star hotel may not be a reasonable expense!

Bear in mind that if your flight is cancelled and you choose a full refund, then the airline's obligations to you end there and then.

Am I entitled to compensation?

Financial compensation depends on the flight length and the reason for the cancellation. It ranges from €250 (short-haul, less than 1,500km) to €600 (long-haul, over 3,500km).

For more on your passenger rights, read here or visit flightrights.ie.

NB: This story is being updated to reflect developments.

Read more:

What happens if my flights are cancelled?

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