Wednesday 13 December 2017

Cancelled holidays main reason for over 50pc of travel insurance claims

50pc of travel insurance claims were due to cancellations
50pc of travel insurance claims were due to cancellations
Charlie Weston

Charlie Weston

MORE than half of all travel insurance claims are due to cancelled holidays, with strikes one of the main culprits.

Being forced to delay or cancel a break leads to huge expenses for families.

These expenses include ticket costs, booking deposits for accommodation and money lost on trips planned and booked for the holiday.

Insurer Allianz said that research it did on 2,000 travel insurance claims in this country show that more than half related to cancelled holidays.

The strike by French air traffic controllers has thrown the travel plans of thousands of holiday makers into chaos.

People with travel insurance have been advised to make a claim on their policy if they have ended up out of pocket due to the latest air traffic controllers strike.

The research also shows that illness and family bereavement are the next reason customers are forced to cancel a holiday.

Other top reasons why people make a claim on a travel insurance policy include expenses due to a medical issue while out of the country.

Meanwhile, one in 10 claims is due to a loss of personal possessions, such as tablet computers or smartphones.

Missed departures are responsible for just 4pc of claims, while lost or stolen personal money also accounts for 4pc of claims.

Allianz Global Assistance, which operates across Europe but is headquartered in Dublin, said travel insurance was to be recommended.

Roland Hesse of the company said: "The benefit of travel insurance is that when travelling abroad, travellers can have peace of mind that any unforeseen expenses which may occur on their trip will be covered by their package."


A grounded flight, damaged ferry or extreme weather can impede journey plans and add costs to a trip.

If the journey by air or by sea is delayed or interrupted, travel insurance may cover any unforeseen costs for accommodation and rerouted travel routes, Allianz said.

Mr Hesse, who is country manager in Ireland, said domestic health insurance taken out with the likes of VHI, Laya, Aviva and Glo will cover certain medical costs abroad, there will still be expenses for visits to a doctor, an accident and emergency ward, prescriptioncosts and the cost of an emergency evacuation.

He added: "It is, of course, very important to purchase the correct cover package for you and your holiday, taking the time to read the small print in advance so you are sure the cover is suitable."

Allianz advised travellers to check if the insurance for their home covers valuables such as phones, tablets, laptops and cameras which are lost, stolen or damaged, both at home and abroad.

Irish Independent

Promoted Links

Travel Insider Newsletter

Get the best travel tips, deals and insights straight to your inbox.

Promoted Links

Editors Choice

Also in Life