Tuesday 16 January 2018


1 If you find you can't fix the problem yourself, the National Guild of Master Craftsmen recommend that you use a qualified plumber.

The Guild's website provides consumers with contact information should they doubt a plumber's credentials.

2 An increasing number of plumbers are providing free estimates for the work they will undertake. If you are happy with an estimate, make sure you get a quotation in writing.

You may be required to pay a deposit but this provides you with a contract and a list of the exact work to be carried out.

3 If you have attempted to do any of the work yourself beforehand, you should inform your plumber.

According to Ray, most people are too afraid to say they did something wrong, but it could save you money because the plumber will know exactly where to start.

4 Sometimes extra work may be needed but you should agree with the plumber, before work starts, that your approval must be sought before any additional work is done.

5 As always, request an itemised bill once the work is finished.

This will provide you with further evidence of the work done should the problem re-occur.

Irish Independent

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