Friday 24 November 2017

'Patient Charter'now available in chemists

(Stock image)
(Stock image)

More than half of us visit a pharmacist at least once a month - but just what kind of service can we expect?

A new Patient Charter is available in all chemists to guide us on how to get the most out of our visit.

The charter, available in leaflet form, has been produced by the Pharmaceutical Society of Ireland (PSI) which is responsible for regulating pharmacists and pharmacies. Key elements include:

• Expect your pharmacist to involve you in decisions about your care and treatment and help you to make informed choices

• Explain how refusing a treatment offered to you may affect your health

• Expect clear information about the cost of medicines, other pharmacy services and health products

• Ask for respect of your privacy at all times. You can speak with your pharmacist in confidence, in a private consultation area

• The pharmacist should keep your personal records up-to-date and confidential. You can ask for a copy of your records from your pharmacist, if you wish.

PSI chief officer Niall Byrne said more information is available at or on (01) 218 4000.

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