Wednesday 13 December 2017

Up to 2,000 dishwashers are at risk of sparking fire

Aideen Sheehan Consumer Correspondent

UP to 2,000 dishwashers in Irish kitchens pose a fire risk to their owners.

Manufacturer Hotpoint confirmed it has identified a fire hazard in some of its dishwashers sold in Ireland more than a decade ago.

It is urging affected householders to contact them to arrange a repair and said that in the meantime they should not leave the dishwasher unattended during use.

Hotpoint said it was liasing with the National Consumer Agency (NCA) and working to notify customers who purchased certain dishwashers between January 1999 and September 2003.

Their investigation had identified a low risk that parts of the Hotpoint DWF3 series, DWM37 and DC26 dishwashers sold at that time could cause overheating and a potential fire hazard.

It estimated that between 1,000 and 2,000 of these models are still in use in Ireland.

The company said their investigations and risk assessments had identified that in exceptional circumstances there was a low risk that modules fitted to the dishwashers could overheat and in rare cases this could be a fire hazard.

Hotpoint said that customers who believed their dishwasher was affected could contact their customer service department to arrange for a free repair by one of their engineers.

This would involve fitting a newly manufactured control module to remove the risk of overheating.

"While you are waiting for an engineer visit, we recommend for your peace of mind not to leave the dishwasher unattended while in use," the company said on its website.

It apologised to customers for the inconvenience.

"The safety of our customers is our number-one priority, hence we have initiated a voluntary repair programme.

Earlier this year Hotpoint issued a warning about 71,000 dishwashers sold in the UK which were a potential fire hazard, but that was a different model sold between 2006 and 2007. The company said at the time that no similar problem was found in Ireland because of voltage differences.

Hotpoint's customer care department can be contacted at 0818 776188 or DWF-ie@hotpoint.co.uk.

Irish Independent

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