Saturday 18 November 2017

Ryanair flyer held after food complaint

Pat Flynn

A Ryanair passenger was arrested after he complained about the quality of a €4.50 chicken sandwich.

The man was detained by police when his flight landed after crew complained he had become disruptive.

But Henrik Ulven (52), from Oslo, said he merely asked for a refund after he bought a sandwich and was unhappy with its quality.

He was shocked when arrested upon arrival at Rygge Airport near Oslo on Tuesday.

Mr Ulven said he was travelling from Berlin to Oslo when he complained to a stewardess about the sandwich.

He told the Irish Independent: "I first ordered a hot meal which they didn't have and then I asked for a second hot meal which they didn't have either.

"I asked the girl what they actually had and I ordered a 'chicken premium sandwich', which cost €4.50 and was supposed to have been 'freshly made'. My money was in my jacket in the overhead locker so I told her I would pay her when I was able to get up again.

"The sandwich looked nice and healthy but when I tasted it, it was soft and rubbery and nothing at all like it looked in the photo. I called the girl and said I was not paying for that."

Mr Ulven claims the cabin crew member then said she would have to report him to the authorities.

Irish Independent

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