Sunday 19 November 2017

Ryanair defends communications boss's bizarre photograph on toilet after 's**t happens week'

Eyebrow-raising photograph posted on social media on Friday night

Ryanair communications manager Kenny Jacobs posted the eyebrow-raising photograph on social media late on Friday night before quickly deleting it
Ryanair communications manager Kenny Jacobs posted the eyebrow-raising photograph on social media late on Friday night before quickly deleting it
Niamh Horan

Niamh Horan

Ryanair has defended its marketing boss after he posted a shocking photograph of himself sitting on a toilet, while holding a tabloid newspaper in the place of toilet roll.

Ryanair communications manager Kenny Jacobs posted the eyebrow-raising photograph on social media late on Friday night before quickly deleting it.

The photograph was accompanied with the caption: "Winding down after a ‘shit happens’ week."

The bizarre tweet comes only days after Mr. Jacobs boasted of taking ten flights in a week and said he was enjoying a 'deserved' pint of Guinness as hundreds of thousands of Ryanair customers had their trips cancelled.

It is unknown what caused Mr. Jacobs to remove the post but when contacted for comment, Ryanair defended their communications director.

In a statement the airline said: "This was posted in jest in response to the barrage of coverage from the [newspaper]... during a week when his full focus was on re-accommodating customers."

Last week, Mr. Jacobs told Facebook friends of his 'busy week' jet-setting across Europe and posted an image of his half-drunk Guinness with the caption 'somedays a pint of plain is your only man' - a reference to the famous Irish poem 'The Workman's Friend' about taking comfort in beer during testing times.

Mr Jacobs is one of Michael O'Leary's most trusted advisors.

In May he is reported to have told a trade magazine that he is 'a bit of a bad boy in the industry'.

The 43-year-old joined Ryanair in 2014 because he 'loves discount brands' after 20 years working for Metro Cash & Carry, Tesco and Moneysupermarket.com.

As the crisis continued this weekend, Ryanair has confirmed it will book passengers whose flights are cancelled onto rival airlines.

Ryanair last week announced it plans to cancel 40-50 flights daily for the next six weeks - to the end of October- to improve its punctuality. The airline says its punctuality has fallen below 80pc in the first two weeks of September.

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