| 14.4°C Dublin

Revamped student grants system opens

A NEW-LOOK, centralised system for processing student grants, SUSI, will open on Monday for the next academic year, as an independent report pinpoints what went wrong with it last autumn, writes Katherine Donnelly.

SUSI was reduced to chaos in October, just as students were starting college, with a sea of complaints about delays, lost documentation and errors

Consultants Accenture have outlined how City of Dublin VEC, which administers SUSI, struggled to get the staff and other resources promised for the set-up of the service because of public-service cutbacks.

Improvements in SUSI include additional staff as well as measures to reduce dramatically the volume of documentation sought from applicants.

Irish Independent