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Friday 20 September 2019

Passport queues branded 'ongoing mess' ahead of busiest weekend


(Stock picture)
(Stock picture)

Gabija Gataveckaite

Queues at passport control in Dublin Airport have been deemed as "terrible teething problems" by a local TD.

Fine Gael TD Noel Rock called it "an ongoing mess" after posting a picture of long queues on social media.

"They give a terrible first impression of the country for those arriving for the first time and a terrible welcome home for those returning.

"Sometimes, the queues are perfectly seamless and sometimes they're terribly long," he said.

With the airport in peak summer season, a record 2,904 flights and 452,000 passengers are expected to pass through the airport this bank holiday weekend.

The airport has recently implemented self-service passport controls.

"It seems to be a flow issue. The night I was at the airport several weeks ago, there was a fellow at the top of the queue waving people in different directions towards the EU and non-EU queues, but he wasn't directing anyone towards the self-service passport controls," he explained.

Passport control is overseen by the Irish Naturalisation Immigration Service (INIS) at the Department of Justice.

A spokesperson for INIS said that the airport is seeing "unprecedented levels of activity and delays will inevitably arise from time to time".

"Typically, this arises when a very high number of flights arrive within a specific time period."

The department will be starting development works to expand the passport hall in Terminal 1.

Irish Independent

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