Wednesday 17 January 2018

Up to 160 jobs lost as MBNA call centre closes

MBNA's Irish headquarters in Carrick on Shannon, Co Leitrim.
MBNA's Irish headquarters in Carrick on Shannon, Co Leitrim.
Louise Kelly

Louise Kelly

MBNA has announced the closure of its call centre in Co Leitrim.

Up to 160 full-time jobs will be lost at the site in Carrick-on-Shannon

It is understood that the call centre will be closed by the end of November.

A company spokesman said it was proposing to "close the operation" after a review of potential, including the sale of the company to a third party.

In the statement today, Chief Executive Ian O'Doherty said: "Our business is now UK-focused and serves UK customers, so we are proposing to align our resources to the market in which we operate".

"Our comprehensive review looked at a number of potential options for our Carrick-on-Shannon operation, including its potential sale to a third party.  Regrettably, this was not achievable and so we are proposing to close the operation."

Minister for Jobs Richard Bruton said his thoughts are with the workers and their families in this "difficult and uncertain situation."

He said that the IDA has been working with MBNA "to promote its strengths" but that the firm made the decision to shut down "faced with a decline in business".

Minister Bruton maintained that "all the supports of the State will be made available to the workers affected".

"The IDA will continue to highlight the strengths of the Carrick on Shannon site to a broad range of potential investors.   I along with IDA and EI will continue to make every effort to increase job creation in this region," he added.

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