Wednesday 25 April 2018

Ryanair cancels 22 flights per week to and from Dublin

Ryanair is facing a multi-million compensation bill for cancelled flights it has blamed on an error with pilots' holiday rosters
Ryanair is facing a multi-million compensation bill for cancelled flights it has blamed on an error with pilots' holiday rosters

Kathy Armstrong

Ryanair is to cancel 22 flights a week to and from Dublin between November 1 and March 24.

This comes just a day after the budget airline announced they are grounding an extra 18,000 flights from its winter schedule, a move that will affect an estimated 400,000 travellers.

They announced today that three return flights between Dublin and Birmingham (FR 664 and FR 665), Paris Beauvais (FR 22 and FR 23) and Barcelona (FR 3977 and FR 3976) on Mondays between November and March will be cancelled.

A Thursday return flight between Dublin Airport and Bucharest (FR 7346 and FR 7347) will be dropped, as have some Friday journeys between our main airport and Birmingham (FR 664 and FR 665), Paris Beauvais (FR 22 and FR 23), Barcelona (FR 6875 and FR 6874), Madrid (FR 7456 and FR 7157) and Warsaw Modlin (FR 4543 and FR 4544).

Sunday return services between Dublin and Birmingham (FR 664 and FR 665) and Krakow (FR 1901 and FR 1902) have also been cut.

Ryanair has noted that not all of their services to these destinations on these days are affecetd.

They said: "The list below refers to individual flights only, not routes. For example; Ryanair offer 5 daily flights from Dublin to Birmingham so

"FR 664 is only one of these 5 daily flights. The other 4 Monday flights from Dublin to Birmingham will operate as normal."

The airline has apologised for the cancellations, saying they "deeply regret" if anyone now doubts their reliability.

A spokesman said: "We sincerely apologise to those customers who have been affected by last week’s flight cancellations, or the sensible schedule changes announced yesterday.

CEO Michael O’Leary
CEO Michael O’Leary

"While over 99% of our 129m customers will not have been affected by any cancellations or disruptions, we deeply regret any doubt we caused existing customers last week about Ryanair’s reliability, or the risk of further cancellations.

"All of the passengers who have been affected by these disruptions have already been offered re-accommodation or full refunds and their applicable EU261 entitlements.

"In addition today, they are receiving a travel voucher (€40 one way/€80 return) which they may use to book any Ryanair flight of their choice during October for travel between October and March 2018. We look forward to welcoming them all on board."

Read More: Ryanair breaking law over flight cancellations, says aviation chief

Ryanair is facing a multi-million compensation bill for cancelled flights after it previously revealed it was shelving up to 50 flights a day up to the end of October.

The airline claims that the cancellations were brought about because of an error with pilot holiday rosters.

A Ryanair spokesman said: "We will be meeting with the Civil Aviation Authority (CAA) and will comply fully with whatever requirements they ask us to."

Andrew Haines, chief executive of the CAA said that he is "furious" with Ryanair.

He told BBC Radio 4's Today show: "They are not making it clear to people their entitlement," Mr Haines told BBC Radio 4's Today programme.

"If they follow through on what they are saying then they would be breaking the law."

Mr Haines continued to say: "They are entitled to compensation and if there is a cancellation they are entitled to be re-routed by other airlines.

"The chief executive of Ryanair has gone on record and said he is not going to do that. He then issued a clarification.

"But yesterday when they announced 18,000 further cancellations they failed to follow through on that.

"So we are furious they are not complying with the law and they are not giving customers what they are entitled to."

Read More: 'Keep all your receipts' - Commission for Aviation Regulation's passenger advice

Transport Minister Shane Ross has called the cancellations "unforgivable."

He told the Sunday Independent: "Our heart breaks for the passengers, it's just unforgivable, but Mr O'Leary accepts that and Ryanair has got a wake-up call and that's a very good thing."

More to follow...

Online Editors

Today's news headlines, directly to your inbox every morning.

Editor's Choice

Also in Irish News