Mytaxi app customers warned pre-booking is unavailable during key Christmas dates
Mytaxi customers have been advised by the company that pre-booking will not be available during key dates over the Christmas period.
In an email sent to customers today, the taxi booking company said that pre-booking will not be available from 6pm on Christmas Eve until 5am on St Stephen's Day.
Pre-booking will also be unavailable from 6pm on New Year's Eve until 5am on New Year's Day.
Mytaxi (formally Hailo) said in a statement: "Christmas is the busiest time of year for taxis. Like you, lots of drivers will be spending quality time with their loved ones."
They urged customers to take note of the update to avoid disappointment.
This will also apply to business users.
Instant hails will be available, however the company warns that demand will be very high.
The taxi app recently came under fire when it was announced in October that it would charge an additonal €2 for bookings. The company said that this previously came out of drivers' incomes.