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Lifting the lid on new Covid-19 waiting lists

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Hairdresser thinning customers hair in beauty salon. Stock picture

Hairdresser thinning customers hair in beauty salon. Stock picture

Hairdresser thinning customers hair in beauty salon. Stock picture

The easing of lockdown restrictions will mean a welcome return to work for many businesses but also create a new headache: how to cope with pent-up demand while protecting consumers.

Shutting thousands of businesses and halting the provision of routine services since mid-March means some will have to cope with unprecedented demand when they return. In some cases, this amounts to months-long waiting lists.


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