Sunday 20 January 2019

Department of Social Protection apologise after thousands of fuel allowance payments delayed

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The Department of Social Protection has apologised to thousands of customers after the fuel allowance lump sum payment was delayed.

In a brief statement on their website, the Department said that there was a problem with the payment which was due to be paid this week.

In total, 3,000 payments were delayed which the Department say is due to a 'technical issue'.

They added that they are working to ensure that the payments are made next week.

This year was the first time that the fuel allowance could be paid in two lump sums rather than as a weekly allowance.

A payment of €292.50 was available to those who qualified in early October 2017 and another €315 was due to be paid in the first week of January 2018.

The fuel allowance is payable to those on long-term social welfare to assist with their winter heating needs.

In total, 340,000 receive the payment.

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