Tuesday 20 February 2018

Curtains for Croker gigs: what are your rights?

Croke Park
Croke Park

Tickets: You are entitled to a refund of the full ticket price including booking fees. Ticketmaster said this will be refunded via the credit card used to make the booking.

Accommodation: You are not automatically entitled to a refund so this will depend on the hotel in question and any conditions in your booking contract with them.

The National Consumer Agency advises people to contact accommodation providers as early as possible.

Trains: Irish Rail will provide full refunds to customers who booked trains to travel to the cancelled concerts.

For those who booked late-night special concert trains, the refund will be applied automatically as soon as it becomes clear if there's an alternative venue.

Meanwhile, those who booked on normal services will be asked if they want to keep their booking or get a refund.

Flights: You are not entitled to a refund on flights booked to travel to Ireland for any Garth Brooks concerts.

Ticket resellers: If you purchased a ticket from a ticket resale business you should be entitled to a refund in the event that the event is cancelled.

If you purchased from a private seller then you do not have the same rights and the refund will usually be applied to the original credit card used to make the booking.

Irish Independent

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