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999 caller reporting a ‘serious sexual crime’ was not kept on the line and could not be phoned back

Gardaí cleared of wrongdoing, but review outlines extent of alarming failings

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Gardaí who cancelled 999 calls at Command and Control centres were later cleared of wrongdoing after claiming they acted on the instructions of superiors. Photo: PA/File photo

Gardaí who cancelled 999 calls at Command and Control centres were later cleared of wrongdoing after claiming they acted on the instructions of superiors. Photo: PA/File photo

Gardaí who cancelled 999 calls at Command and Control centres were later cleared of wrongdoing after claiming they acted on the instructions of superiors. Photo: PA/File photo

Over a dozen gardaí faced disciplinary investigations over cancelling 999 calls at Command and Control centres — but were later cleared of wrongdoing as they claimed they acted on the instructions of their superiors.

Meanwhile, several sources say whistleblowers who raised concerns about the handling of 999 calls now feel “sidelined and disillusioned” following the completion of the Policing Authority’s review.


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