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Know your rights

If flights are delayed or cancelled for whatever reason, you are entitled to the following:

• To be rerouted as soon as possible or to have a refund of the unused ticket.

• Meals, accommodation, transport and two free phone calls or emails; if you have to make your own arrangements, you are entitled to reimbursement of these costs later.

• To cash compensation of from €250 to €600 in cases where your flight is cancelled with less than seven days' notice and not rerouted within an hour of the original time (but not where cancellation is caused by circumstances that could not have been avoided)

Irish Independent