Wednesday 13 December 2017

'It’s been a disruptive year' - Commuters frustrated as Luas services suspended

Photo: PA
Photo: PA

Jane O'Faherty

Numerous commuters were left disappointed and frustrated as they tried to find alternative routes home.

Andrea Otalvoro from Colombia was already aware of the fault, as she struggled to make her way into town.

She said the technical failure was “totally frustrating” for her.

“I had my English test today, and of course I was at the Luas in Stillorgan waiting for my tram,” she told

When she was told the Luas was not operating, Andrea had to rush to find another way to her exam.

“I had to go the ATM and get money for a taxi. I almost missed my test, but I didn’t. I made it. I was lucky,” she said.

“If it had been two minutes more, I would have lost it. The fee was €200.”

Meanwhile, Arlene Helbert from Sandyford said the fault was “annoying” but added that she would be able to get home.

“For tourists it’s annoying because they are not going to know what’s happening. For a local, you can always find an alternative route,” she said.

“For me, I get the Luas and then I get another bus so you really do have to plan your route so it is quite annoying with the Luas down now,” she added.

“The strikes have happened with the buses as well. It’s been a disruptive year.”

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