Sunday 17 November 2019

Ireland scores badly on banks information

IRISH consumers get a poor deal from banks, mortgage and investment companies in terms of information about their services, an EU Commission report has found.

Ireland continues to rank below average in a study of consumer markets throughout Europe, the latest Consumer Scoreboard found.

The report looks at consumer trust, the ease of comparing services, number of complaints and problems and overall satisfaction.

Consumer choice, ease of switching and price differences between countries are also monitored.

It found the market for banking services was failing Irish consumers, but reported above-average satisfaction with electricity and gas services.

Irish Independent

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