Ombudsman: HSE treatment abroad scheme must be better
Ombudsman Peter Tyndall has told the HSE it must improve its treatment abroad scheme, which pays for patients to avail of care they cannot receive here.
An investigation of a number of cases by the ombudsman found the scheme was overly complex, that there were delays in approving applications and that some applicants were being given incorrect information.
In one case a woman who sought treatment in Germany was told she was not eligible for the scheme as the treatment was available in Ireland.
This was despite having received funding for two previous trips abroad for the same treatment.
When she complained to the ombudsman, his office found that the treatment was not available here.
The ombudman found the vast majority of applicants are dealt with appropriately by the HSE - but it has shortcomings.