Wednesday 21 August 2019

Nursing homes subject of most Hiqa complaints

  

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Eilish O'Regan

Eilish O'Regan

Internal whistleblowers were among the 1,118 unsolicited complainants to a health watchdog last year, with the majority of grievances relating to nursing homes.

Some 776 of the complaints were about nursing homes and the rest concerned disability centres, according to the annual report of the Health Information and Quality Authority (Hiqa).

The watchdog carries out wide-ranging inspections.

Issues raised include safeguarding, the state of premises, health and safety, risk management and the handling of medicines.

The watchdog said it carried out 542 inspections of 444 nursing homes. The vast majority received two or fewer inspections during the course of that year.

However, 15 nursing homes needed three or more inspections during the courts of the year.

During 2018 there were 859 inspections of 751 centres for people with disabilities.

"Inspections can be announced or unannounced and may take place any time of day or night," said Hiqa.

Of the 751 centres visited some 652 received one inspection.

"This indicates that they had a good level of compliance and that where there were non-compliances that the provider responded appropriately.

"While 92 centres required two inspections to monitor compliance, seven required three or more follow-up inspections.

"This indicates there were significant concerns in relation to the quality of life for residents in those seven centres requiring increased monitoring by inspectors," the report added.

Irish Independent

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